Customer Service

Retailer Enquiries

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NDD operates a national Customer Service facility and can be contacted at:

Email: customerservice@ndd.com.au
Phone: 1300 360 057 
Fax: 1300 361 391

VIC – Phone: 9213 3100

Contacts

Vanessa Mack
Marijan Anderson
Judy Dolley
Amanda Gear
Felicia Wong
Devi Guruge
Gayle Macfarlane (Weds and Thurs only)

Customer service operating hours (AEST):

All states except WA – Monday to Friday – 8:30am to 3:00pm

WA – Monday to Friday – 6:30am to 1:00pm

SA/NT – Monday to Friday – 8:00am to 2:30pm 

New Account enquiries please go to New Retailer Enquiry.